Shipping

SHIPPING POLICY 

All Frogglez Goggles orders are shipped within 3 business days via the least expensive carrier available. 

  • You'll receive an order confirmation email immediately upon purchase.
  • You'll receive a shipment confirmation email (including tracking number) when the item leaves the warehouse.
  • International shipping may take up to 6 weeks. Frogglez is not responsible for any customs or duty fees when shipping internationally.
  • Items listed as PRE-ORDER are shipped as soon as they are back in stock  
  • If you have multiple items, you may receive them in separate shipments 

Please inspect your Frogglez order immediately upon receipt. If your order is incorrect or missing an item, email us at info@frogglezgoggles.com within 48 hours of receipt. To expedite the resolution of the issue, include your order number as well as details of the problem. We will process a replacement shipment and if applicable provide return instructions as soon as possible.

Frogglez Goggles is NOT responsible for shipping issues due to customer error OR for items lost in transit. If the delivery service shows confirmation, a replacement order will not be shipped.   

DAMAGE DURING SHIPPING

Frogglez Goggles is not responsible for damage incurred during shipping. Please refuse delivery if the shipping box is so visibly damaged that the contents couldn’t possibly be intact. All other packages, including those exhibiting minor or moderate “bumps & bruises” to the shipping box, should be opened and inspected upon receipt. If you believe your merchandise has been damaged in transit, please email us at info@frogglezgoggles.com within 48 hours of receipt and we will be happy to submit a claim with the carrier on your behalf.

We are proud of the materials and workmanship that goes into Frogglez® products and stand behind all of our products with a 6-month warranty. Return your product for any reason for exchange or a full refund within 60 days of purchase.  

    Size Guide

    WE OFFER A FIT GUARANTEE!

    YOUTH

    Recommended for kids 3-6 yrs old - Head circumference 15 - 19 inches 

    NEW YOUTH (Pattern Frogglez)

    Recommended for kids 3-10 yrs old - Head circumference 16 - 22 inches  

    ADULT (Rayz)

    Recommended for 10+ year olds - Head circumference 19-22 inches

     

    Measure the circumference of your child's head using a soft tape measure. The tape should cross the forehead and be less than 1 inch above the height of the ears. 

    Ordered a wrong size? No problem! Exchange your Frogglez Goggles within 60 days for different size at no charge!