Our Warranty
TRY FROGGLEZ RISK-FREE
We are proud of the materials and workmanship that goes into our Frogglez® products and we stand behind all of our products. Return your product to us for any reason within 60 days of purchase for a full refund.
FREE EXCHANGES
Does the size not fit you? No problem - we will happily exchange them. For up to 60 days after your initial purchase, we'll exchange your product for a different size.
Email info@frogglezgoggles.com with your order number, a receipt, or proof of purchase and let us know you'd like to exchange it.
FREE RETURNS
Changed your mind? No problem - we will take them back. Return your product unused and in the same condition that you received it within 60 days and we will refund your account in full. No restocking fee applied.
Email info@frogglezgoggles.com with your order number, a receipt, or proof of purchase and let us know you'd like to return it.
MANUFACTURERS’ WARRANTY
Frogglez® products come with a 6-month warranty* against manufacturers’ defects. Normal wear and tear, including discoloration, scratches, cracks and tears are not covered under the Frogglez® warranty.
Any items with suspected manufacturers’ defects are subject to inspection. If the problem is due to a manufacturer defect, we will replace the items. The customer is responsible for return shipping costs, however, Frogglez® will send the replacement item(s) free of charge.
* Valid for U.S. addresses only.
FAQs
Care instructions for Frogglez Goggles
Rinse your goggles and strap with clean water after each use. Let them air dry before storing them safely away. Never leave FROGGLEZ outside in the sun or heat, as that will shorten the life.
What is anti-fog coating?
All Frogglez Goggles have a special anti-fog coating applied in the factory. It minimizes condensation and fog on the inside of the lenses, which could blur your view. Avoid touching the inside of the lenses. Anti-fog coating deteriorates over time, but touching the inside of the lenses will accelerate the deterioration.
How do I know if the goggles have UV protection?
All Frogglez Goggles, regardless of lens color, have 100% UV protection.
What are the black rings on my goggles?
All FROGGLEZ include a set of optional black extender rings. For smaller kids, set them aside and thread the Velcro strap directly through the goggles. As your child grows up, add the silicone extender to lengthen the strap. You can add and link as many silicone rings as you need to make them fit just right. Click here for instructions.
I lost my extender rings, how can I get more?
If you're In the US, email us with your home address and we'll send you a new pair at no charge!
My Frogglez seem like a different color than what I saw on the website.
We make every effort to display product colors as accurately as possible. Because computer monitors vary, we cannot guarantee that your display will be accurate.