AVAILABLE IN NOVEMBER ON AMAZON.COM.AU

Returns and Refunds

When will my order arrive?

Frogglez Goggles orders are fulfilled by Amazon.com.au. You can select delivery options and speed during your purchase. If your shipment is delayed for any reason, contact us and we’ll help track the status of your order with the shipper.

What is your return policy?

Frogglez Goggles are subject to Amazon's return policy. Generally, Amazon accepts returns within 30 days of receipt of shipment. To return an item, log in to your Amazon account and select Your Orders, then follow the directions provided.

What if I want to return an item after 30 days?

Contact Amazon Customer Service for assistance if you need to return an item after 30 days has passed.

How do you process exchanges?

Simply return the item by complying with Amazon's Change of Mind return policy and purchase a new pair.

I got the wrong item, what should I do?

Contact Amazon Customer Service as soon as you notice the discrepancy so they can correct the order.

What happens if my Frogglez arrive damaged?

It’s rare, but sometimes products get damaged during transit. Contact Amazon Customer Service and follow their instructions regarding Faulty Items to resolve the issue.

Care and Use

How do I take care of my Frogglez Goggles?

Rinse your goggles and strap with clean water after each use. Let them air dry before storing them safely away. Do not touch or dry the inside of the lenses or you risk smearing the anti-fog coating. Never leave Frogglez outside in the sun or heat, as that will shorten the lifespan.

Do the lenses have UV protection?

All Frogglez Goggles, regardless of lens color, have 100% UVA and UVB protection.

What is anti-fog coating?

All Frogglez Goggles have a special anti-fog coating applied in the factory. It minimizes condensation and fog that can otherwise blur your view. Avoid touching the inside of the lenses. Anti-fog coating deteriorates over time, but touching the inside of the lenses will accelerate the deterioration.

What are the black rings on my goggles?

Frogglez are designed to fit a wide range of children's heads. The optional black extender rings included with your purchase help lengthen the strap for kids who need it. For smaller kids, set them aside and thread the Velcro strap directly through the goggles. Read more about using the rings on our blog.

My Frogglez seem like a different color than what I saw on the website.

We make every effort to display product colors as accurately as possible. Because computer displays vary, you might see a slight variance in color.

Can I send pictures of my kids, family, or pets wearing Frogglez?

Of course, we love to see Frogglez on our customers and, with your permission, we would love to share on social media and/or our website. Tag our social accounts or email us at info@frogglezgoggles.com if you'd like to share.